PolishPotteryBuyer.com protects your privacy. We will never sell or give any identifiable information about you to any third party without your approval. If you e-mail comments to us we may use them for editorial purposes or in promotional advertising and/or marketing materials.

Payment Information- Payment options. For your shopping convenience, PolishPotteryBuyer.com accepts VISA and MasterCard.

Products displayed on the Site can be delivered only within the 48 states. Prices are valid and effective only in the United States. We have tried to accurately display the colors of our products on the Site. However, the colors you see will depend on your monitor and its settings. We cannot guarantee that your monitor's display will be accurate.

We carry inventory for every product we sell. This means we can have the items you ordered on your doorstep in a timely manner. If for some reason the product is not available to ship within 48 hours you will be notified. At that time you will have the option to cancel your order or wait for its arrival.

Order confirmation will come to you via e-mail within 20 minutes of placing your order. The order confirmation will include the date of order, items ordered, the bill to address, and the ship to address, and the order dollar total.

For products displayed online you may order any products from our online store by, simply clicking on the item you want. You may be asked to select a pattern and quantity, then click the "Buy Now" button. Only credit card orders can be taken online. We accept Visa & MasterCard. The order and payment information you provide will be sent electronically and processed immediately. You will receive an e-mail within 20 minutes confirming your order. Sorry, we can only accept orders to be shipped within the U.S., excluding Alaska, Hawaii and Puerto Rico at this time. All credit cards must have a bill to address in the U.S.

We reserve the right to cancel an order for whatever reason. Also, in the event a product is listed at an incorrect price due to typographical error or an error in pricing information from our suppliers, we reserve the right to cancel or refuse orders for the product at the incorrect price. We are not responsible for typographical or pricing errors. Backordered items will be cancelled and notice will be sent to the customer.

All content included on this site, such as graphics, icons, text, button icons, logos and/or images are the property of PolishPotteryBuyer.com or its content suppliers. All content, all software used on this site is the property of PolishPotteryBuyer.com or its software suppliers and/or any compilation of all content on this site is the exclusive property of PolishPotteryBuyer.com is protected by United States and international copyright laws.

If your items arrive broken please contact us immediately by fax 860/217-0012 or e-mail jimnmolly@yahoo.com. Please include name, order number, date of order, and contact information in all correspondence. Please keep the box, packing material, and the broken item(s). In most cases we will arrange to have the original package and the broken item(s) picked up by the carrier who delivered it. We will need the tracking number and the item number(s) of the broken piece(s). No claims will be accepted by Polish Pottery Plus after 5 business days from date of receipt of goods

We do our best to prevent items from becoming out of stock, however on rare occasions, items could become out of stock. If this happens you may choose to get a COMPLETE 100% REFUND, exchange with different item, or wait for the next shipment of new items to restock.

We stand behind every item we sell and we strive to offer only the finest products available and we make every effort to meet your high standards for quality products, accurate auction descriptions, reliable shipping, and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately and your problem will cheerfully be corrected.

We ship via FedEx, UPS and USPS for the 48 United States. That does not include shipping to Alaska, Hawaii, Puerto Rico, Guam, APO and APE. Just about every item will be shipped within 1-2 business days, following receipt of payment. Please allow 7-10 business days for delivery All shipments are insured

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." The second layer works behind the scenes. We protect all of your private information, including your order, behind a network security system called a "firewall." Only select staff has access to this information, and then only enough to service your order. As a final precaution, we authorize all credit card transactions through the same processes that we use for traditional phone, fax, or mail orders. We service through a reputable credit card processor.

Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders. If for any reason you cannot access the secure server, please feel free to place your order with us by phone. Our Customer Service representatives will be happy to assist you.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers. Our on-line store includes many safeguards so that you can enjoy your shopping experience without having to worry about credit card transactions. When you submit sensitive information via our website, your information is protected both on-line and off-line.

We use one cookie on your computer to store a unique session ID, all other data is stored on our servers. You can refuse cookies by turning them off in your browser but unfortunately you will not be able to make a purchase from our site.

It doesn't happen often, but carriers such as UPS, truck lines and Parcel Post do lose orders. If you have placed an order and have not received it in a reasonable period, please call us at once.

Your satisfaction is our primary concern. If you wish to return an item, contact us within 5 business days of delivery and let us know what items you would like to return. We will issue a return authorization. Pack the pottery well, and send it back to us. If we receive it in re-sellable condition, with all the tags still on each item, we will gladly refund your purchase price. You will be responsible for the shipping costs. (Unless the wrong item was shipped.)